Privacy Policy for Aman Ethiopia Tours and Travel
Effective Date: October 23, 2020
Aman Ethiopia Tours and Travel (referred to as “we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, interact with our services, or communicate with us. By using our services or providing us with your personal information, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We may collect several types of personal information, including personal identification information such as your name, email address, phone number, postal address, and any other details you provide to us when booking tours or contacting us. We may also collect payment information, including credit card details or other payment method information when you make a reservation. Additionally, we collect information regarding your travel preferences, such as preferred destinations and activities, and website usage information, which includes how you interact with our website, such as your IP address, browser type, and device information through cookies and other tracking technologies.
2. How We Use Your Information
The information we collect is used for several purposes. We may use your information to process your bookings, reservations, and inquiries, as well as to communicate with you regarding your bookings, promotions, and updates. We may also use the information to improve our services, website, and customer experience, and to send promotional emails or newsletters, but only if you have consented to receive them. Furthermore, we may use your information to comply with legal obligations and protect our legal rights.
3. How We Protect Your Data
We take reasonable and appropriate measures to ensure the security of your personal information. These measures include encryption, firewalls, and access controls to protect your data from unauthorized access or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
4. Data Breach Procedures
In the event of a data breach, we have procedures in place to promptly investigate and notify affected individuals in compliance with applicable laws and regulations. If your personal data is compromised, we will inform you and explain the steps we are taking to address the breach.
5. Third Parties We Receive Data From
We do not generally receive personal data from third parties. However, if you provide us with information through a third-party platform (such as a social media platform or a third-party travel site), we may collect data from those sources in accordance with their privacy policies.
6. Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that significantly affects you, such as processing personal data to evaluate or predict aspects related to your travel preferences.
7. Industry Regulatory Disclosure Requirements
We may disclose your personal information if required by law or in response to a valid legal request from public authorities, including to meet national security or law enforcement requirements.
8. Your Contact Information
We collect your contact information, such as your name, phone number, and email address, when you interact with us. This information is necessary for communication, processing bookings, and offering customer support.
9. Additional Information
We may collect additional information to enhance your experience or fulfill your requests. This could include specific preferences you provide related to your travel experience.
10. Where We Send Your Data
Your data may be transferred to and stored at a destination outside Ethiopia for the purposes of processing your bookings and providing services. We take appropriate measures to protect your data when transferring it internationally.
11. Analytics
We use third-party analytics services (such as Google Analytics) to understand how users interact with our website. These services may collect information such as IP address, browser type, and device information to improve our services.
12. Who We Share Your Data With
We may share your personal information with trusted third-party service providers for purposes such as payment processing, booking confirmation, and travel service arrangements. These third parties are obligated to protect your data and use it solely for the purpose of fulfilling their services to us.
13. How Long We Retain Your Data
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as processing bookings or complying with legal obligations. After this period, your data will be securely deleted or anonymized.
14. Embedded Content from Other Websites
Our website may include embedded content (such as videos, images, and articles) from other websites. These websites may collect data about you, use cookies, and track your interaction with the embedded content.
15. Contact Forms
When you fill out a contact form on our website, we collect the information you provide (such as your name, email address, and message) to respond to your inquiries and provide assistance.
16. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us analyze website traffic, customize content, and improve the user experience. You can control cookies through your browser settings, but please note that disabling cookies may affect certain functionalities of the website.
17. Your Rights
You have the right to access your personal data, request correction of any inaccuracies, and request that we delete your personal data, subject to applicable laws. You can also opt out of receiving marketing communications by following the unsubscribe instructions in the emails we send you.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. Please review this Privacy Policy periodically for updates.
19. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Aman Ethiopia Tours and Travel
Phone:
+251118359242 | +251912353133 | +251911943133 | +251963636315
Email:
tour.aman@yahoo.com | info@amanethiopiatours.com | reservation@amanethiopiatours.com
Address:
Kazanches, Nega City Mall, 1st Floor
P.O.Box: 70878, Addis Ababa, Ethiopia
We value your privacy and are dedicated to protecting your personal information while providing you with exceptional travel experiences.
By using our services or providing your personal information, you agree to the terms outlined in this Privacy Policy.